Refund & Cancellation Policy

NO REFUND POLICY

1. Digital Product Nature

AUM Data Labs provides digital software-as-a-service (SaaS) products that are:

• Immediately accessible upon payment confirmation
• Non-returnable digital services
• Subscription-based with instant activation
• Delivered electronically with no physical components

2. No Refunds - Exceptions

Refunds will NOT be provided for:

• Change of mind after purchase
• Failure to use the service
• Lack of understanding of features before purchase
• Technical issues on user end (internet, browser, device)
• Duplicate purchases (user responsibility to verify before payment)
• Partial month usage
• Dissatisfaction with service features

3. Subscription Cancellation

While we do NOT offer refunds, you may cancel your subscription at any time:

• Cancellation takes effect at the end of your current billing period
• You retain access until the paid period expires
• No prorated refunds for early cancellation
• To cancel, contact: support@aumdatalabs.com

4. Payment Processing Errors

In the rare case of a payment processing error:

• If you are charged but subscription is not activated, contact us immediately
• We will investigate and activate your subscription or process a refund if error is confirmed
• Claims must be made within 7 days of payment
• Proof of payment required (transaction ID, receipt)

5. Service Availability

We strive for 99.9% uptime, but:

• Temporary service interruptions do not qualify for refunds
• Scheduled maintenance is announced in advance
• Extended outages (>24 hours) may result in service credit, not refund

6. Before You Purchase

7. Contact for Issues

If you experience any issues with your subscription:

8. Legal Compliance

This policy complies with Indian consumer protection laws. By purchasing, you:

• Acknowledge reading and understanding this policy
• Agree to the no-refund terms
• Waive any right to chargeback except in cases of fraud or unauthorized transactions

9. Policy Updates

We reserve the right to modify this policy. Changes will be posted on this page with an updated date. Continued use of services after changes constitutes acceptance of the updated policy.